Privacy Policy
Last updated: February 20, 2026
This Privacy Policy governs the processing of personal data in connection with your use of the Walloop platform, in accordance with applicable data protection frameworks and legal requirements.
1. Introduction
This Privacy Policy sets forth the terms under which Walloop collects, uses, stores, discloses, and otherwise processes personal data of users who access and use the platform.
2. Categories of Data Collected
Walloop may collect registration and authentication data (such as phone number and verification codes), technical access data (including device identifiers, IP address, and logs), operational platform usage data, and information voluntarily provided through support requests.
3. Purposes of Processing
Personal data is processed to enable authentication and platform access, deliver platform functionalities, maintain account security, prevent fraud, provide user support, improve services, and satisfy legal and regulatory obligations.
4. Legal Bases for Processing
Processing may be carried out on the basis of contract performance, compliance with legal and regulatory obligations, legitimate interests, fraud prevention, exercise of legal claims or defenses, and, where required, the data subject's consent.
5. Data Sharing with Third Parties
Walloop may disclose personal data to infrastructure providers, technology partners, anti-fraud vendors, support service providers, public authorities, and regulatory bodies, strictly to the extent necessary for the applicable purpose and in accordance with applicable law.
6. International Data Transfers
Due to the global nature of technology services, personal data may be transferred to and processed in jurisdictions other than your own. In such cases, Walloop adopts appropriate contractual, technical, and organizational safeguards to ensure an adequate level of data protection.
7. Data Retention and Deletion
Personal data is retained for as long as necessary to fulfill the purposes described in this Policy, subject to applicable legal, regulatory, and statutory limitation requirements. Upon expiry of the retention period, data may be deleted or irreversibly anonymized.
8. Information Security
Walloop implements reasonable technical and organizational security measures designed to protect personal data against unauthorized access, loss, destruction, alteration, or unlawful disclosure, including authentication controls, monitoring mechanisms, and access management procedures.
9. Data Subject Rights
Subject to applicable law, data subjects may have the right to request access, correction, update, portability, anonymization, deletion, restriction, objection, and review of automated decision-making, where legally applicable.
10. Cookies and Similar Technologies
The platform may use cookies and similar technologies for authentication, performance, security, and analytics purposes. You may manage cookie preferences through browser or system-level controls, subject to technical limitations.
11. Minors
The platform is not intended for minors who lack appropriate legal capacity or representation under applicable law. Where unlawful processing of minors' data is identified, Walloop may take measures to block or delete such data.
12. Amendments to this Policy
This Privacy Policy may be amended from time to time to reflect legal, regulatory, operational, or technological changes. The current version will remain available on this page and will include the applicable effective date.
13. Contact and Rights Requests
If you have questions regarding this Policy or wish to exercise rights related to personal data, please use the Support option available on the platform or contact us at help@walloop.io.